Powerful Features to Simplify Claims Operations
At Dragonfile, we’ve built our platform around the needs of adjusters, ensuring that every feature works seamlessly to make your job easier. From streamlining your daily tasks to providing insights that drive better outcomes, Dragonfile is the claims management software that empowers you to do more, faster.
Features
Manage Claims More Efficiently
Dashboard
Our dashboard serves as your central command system for managing your claim workload. View company news, outstanding documents due, priority tasks, and claim statuses. Gain quick insights on what is needed to effectively manage your day, and your claims operations.
Manage Deadlines
Set custom timelines for adjuster and examiner reminders and due dates. Stay on top of urgent tasks with priority reports, ensuring no work falls between the cracks.
Organize Claims
Keep claim documents organized in a centralized location by document type. Manage claim workload and statuses effortlessly with color-coding throughout the system for quick and easy tracking without the need for spreadsheets.
Workflow Automation
Increase efficiency by automating claim status management, claim examinations, creating preliminary & final reports, and proof of loss statements – freeing up time for you and your staff for other priority work.
Claims Management
Eliminate tedious and cumbersome tasks like status reports generation, processing expert or advance payment requests, or underwriting alerts. Add notes and triggers to claim files for adjuster or examiner review.
Features
Manage Your Operations Faster
Integration
Dragonfile integrates with insurance carriers to improve claim efficiency and reduce manual work, simplifying every step from the first notice of loss to payment collection.
Advanced Analytics and Reporting
Generate detailed reports and analyze data to drive better decision-making. Setup saved search filters for customized views of data.
Real-Time Notifications
Stay up to date with instant notifications via text, email, or dashboard alerts, ensuring you never miss important updates.
features
Manage Your Teams More Effectively
Customize Roles & Access
Customize roles within our claims management to tailor user access for administrators, support staff, teams, adjusters, and examiners. Secure your data with role-based access, ensuring users only access they need to see.
Mobile Compatibility
Access Dragonfile’s claims management software anywhere from any device. Enjoy full functionality on mobile for on-the-go management
Personnel
Establish and manage adjuster and examiner profiles including locations, contact information, set communication preferences by text and email, license information and other required documents.
Billing Management
Effectively track and monitor your team’s collective carrier submissions, subsequent payments, and automatically flag outstanding AR follow up. Commission reports by role are automatically calculated upon payment.
Share Data with Teams
Seamlessly share and collaborate on claims, whether you’re in the office or out in the field. Administrators, managers and teams have the oversight needed to manage the performance of their claim operations.
Audit Trail
Track all actions and changes within the system for full transparency and accountability. Review past interactions easily, ensuring data integrity and compliance.
What They’re Saying
Customer Testimonials
With Dragonfile, we can track productivity and spot bottlenecks. It’s made a noticeable difference in managing our workload.
Before Dragonfile, I was juggling spreadsheets and emails. Now, everything is in one place, and I can focus on work, not hunting for documents.
Dragonfile fit right in—no complex setup or training. It’s saved us time on paperwork and helped us handle claims faster.