by William P | Nov 17, 2025 | Industry Trends and Insights
Insurtech has spent years focused on what’s visible: faster quoting, digital policy management, AI-powered underwriting, and chatbots for customer service. These advancements have modernized the front end of insurance. But the back end, especially claims, tells a...
by William P | Oct 16, 2025 | Industry Trends and Insights
Catastrophe (CAT) events are about what follows storms: high volumes of claims, pressure from every direction, and policyholders waiting for help. For adjusters, especially those working in the field, the work ramps up immediately and does not let up. The claims...
by William P | Sep 15, 2025 | Claims Management Best Practices
Adjusting is a high-stakes profession. You’re expected to move fast, stay accurate, communicate clearly, and hit every deadline. Often all at once, and usually while juggling more claims than anyone would prefer. But the stress doesn’t come from inspections or...
by William P | Aug 15, 2025 | Claims Management Best Practices
Examiners don’t need more files. They need the right ones, submitted the right way. When you’re working flood or P&C claims, the examiner review is where everything gets scrutinized. Small mistakes can lead to big delays. It’s not about perfection. It’s...
by William P | Jul 30, 2025 | Claims Management Best Practices
Hurricane season is already testing the claims industry in 2025. As of July 29, two named storms, Hurricane Iris and Tropical Storm Logan, have made landfall along the Gulf Coast, causing widespread flooding in parts of Louisiana, Mississippi, and the Florida...
